Frequently Asked Questions
The FAQ (Frequently Asked Questions) tool allows you to view a bank of frequently asked questions and their corresponding answers.
Q: Does your company accept insurance, and can they help us with the paper work?
A: Yes. We accept insurance, and our professional administrative staff will be available to assist you with paper work, and calls, providing all necessary documentation ensuring our client's receive full benefit as a policy holder.
Q: Can Agape In Home Care, Inc. help me if my loved one’s care level changes?
A: Yes. If our client's needs change and a need for skilled care arises, we will follow physician’s orders and assist our client with a new stage of care. We will assist the family and stay with our client as long as needed in their new care environment.
Q: Do you require a contract?
A: No. It is your discretion to start, change or suspend services as needed. We will work with you, on a customized care plan. We can stay with you from two hours to 24 hours, depending on the individual needs for that day.
Q: If my loved one goes to the hospital, can you assist them, so they remain calm and comfortable?
A: Yes. We can go with them, stay with them in their room, and provide them with the one-on-one care they were receiving in their home.
Q: Can you assist me with other services available?
A: Yes. A professional assistant will be available to take your call, and provide services available to assess and assist you with contract information including services available in the Kern County Area.